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HOW TO: Collect CSM from the command line
Solution

​For UNIX

The csmagent in INFA_HOME/server/csm can be run to get the Configuration Support Manager (CSM ) of Informatica node installation. For more details refer the following:

cd $INFA_HOME/server/csm

 

./csmagent
Informatica CSMAGENT, Version [1.0]
Invoked at Mon Jul  1 00:22:13 2013
Logging to file csmagentHOST.xml
AdminUser name:Administrator
AdminPassword for User Administrator:Administrator
Collecting information for :
     OPERATING SYSTEM...Done
     USER ENVIRONMENT...Done
     PMSERVER...Done
     ORACLE...Done
     DB2...Done
     SYBASE...Done
     INFORMIX...Done
     ODBC...Done
 
Send the output file to Informatica Technical Support.
A file named csmagentHOST.xml will be created, that may be attached to the project csm/Informatica service request.
Note
 
The csmagent has to be run using a UNIX user account with which the services have to be installed.

For Windows

The csmagent in INFA_HOME\server\csm\ can be run to get the Configuration Support Manager (CSM ) of Informatica node installation. You must run csmagent.exe. For more details refer the following:
 
      %INFA_HOME%\server\csm>csmagent
      Informatica csmagent, Version [1.0]
      Invoked at Tue Feb 04 06:39:36 2014
      Logging to file INFA_HOME\server\csm\csmagentHOST.xml
      Collecting information for :

                OPERATING SYSTEM ...Done
                USER ENVIRONMENT ...Done
                PowerCenter Server Cannot be found on this machine.
                PCCLIENTS...Done
                ORACLE...Done
                DB2...Done
                SYBASE...Done
                INFORMIX...Done

      Please send the output file to Informatica Technical Support.
      Please hit return to exit...
  
A file named csmagentHOST.xml will be created in the same directory where csmagent.exe is run. It will be attached to the project csm/Informatica service request.
Note
 
The csmagent has to be run using a Windows user account with which the services have to be installed.
More Information
The above is applicable only for 9.x versions.
The command line executable has been removed in 10.x.
In 10.x versions, the CSM is generated automatically and the CSM is saved under $INFA_HOME/tomcat/webapps/csm/output directory.
The CSM file can also be downloaded directly from the Admin Console under Manage > Services and Nodes > Domain > Diagnostics > Node.
Reference
Applies To
Product: PowerCenter; Data Quality
Problem Type:
User Type: Administrator
Project Phase:
Product Version: Informatica 9.x; Informatica 10.0
Database:
Operating System:
Other Software:
Attachments
Last Modified Date:10/6/2017 4:34 AMID:150944
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