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HOW TO: Specify the support email address in Axon
Solution
Axon Data Governance users could click the "?" icon and select Contact Support to contact the support team. 
The default email address for Axon support can be changed when you choose to contact the support team. However, you must have the Super Admin profile to perform this task. Perform the following steps:

 

1. From the Axon toolbar, click the Admin Panel menu item under your user name.

2. In the menu on the left, under the Customize & Configure category, click Configure Axon.

3. In the Group dropdown, select Email Options.

4. Click Edit.

5. In the Support Email field, enter the default email address for Axon support.

6. In the Linux environment, run the following command to clear the Axon cache and restart the necessary services:

                     sh <INSTALLATION_DIR>/axonhome/third-party-app/scripts/paramsync

When you run the paramsync script, Axon restarts the HTTPD, Memcached, and email notification services.


          supportEmail.png


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More Information
Reference
Applies To
Product: Axon Data Governance
Problem Type: Configuration
User Type: Administrator; Developer
Project Phase: Configure
Product Version: Axon 5.2; Axon 5.3; Axon 6.2; Axon 6.1; Axon 6.0; Axon 6.3; Axon 7.0
Database:
Operating System:
Other Software:
Attachments
Last Modified Date:6/24/2020 9:04 AMID:539708
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