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ERROR: "[] Cannot connect to domain to look up service [coreservices/DomainConfigurationService]" when configuring domains in the PowerCenter Client tool
Problem Description

In PowerCenter, while configuring the domains in the client tools, the following error appears:

Error [PCSF_46008] Cannot connect to domain [Domain_Dev] to look up service [coreservices/DomainConfigurationService]


This issue occurs when one of the following conditions:

  • The server port is not open
  • Server host is not accessible from the client machine
  • The host name of the server cannot be resolved from the client machine
    This is specifically the host name that is used for the node in the PowerCenter Domain.

When connecting from the PowerCenter client to the Informatica server the client will attempt to access the server using the exact name entered for Gateway Host and Gateway Port under Repository > Configure Domains > Edit.


To resolve this issue, do the following:

  1. Confirm that the PowerCenter services are running.

  2. Open the port on which the Informatica Services are running on the server machine.

  3. Confirm the host name can be resolved

Use the telnet command with IP address of the server name first:

telnet <ip_address> <port_number>

If the port is open the command should hang.

If an error occurs while connecting to the port contact the network administrator to open the Informatica Server port.

If it succeeds then use telnet with the host name used when configuring the domain in the PowerCenter client:

telnet <server_name> <port_number>

If using the host name with the telnet command fails then add the IP address and host name of the server hosting the Informatica services to the C:\Windows\System32\drivers\etc\hosts file.
If this succeeds, please refer to alternate causes listed under the More Information section below.

More Information

Alternate Causes

This can also occur when an incorrect internet domain is appended to server name automatically during installation.
For example, servername[] when it should just be servername or

This error may also occur the HTTP_PROXY environment variable is set.
Refer to article 21288

This can also occur when attempting to use a fully qualified server name to connect to domain using the PowerCenter client.
Refer to article 18672

If you are using VPN, refer to article 105699

Incase telnet fails for hostname and it works for IP address to fix it, add hostname IP address of the PowerCenter server to the hosts file in the client machine.

Applies To
Product: PowerCenter
Problem Type:
User Type:
Project Phase:
Product Version: PowerCenter
Operating System:
Other Software:

Last Modified Date:1/14/2016 9:53 PMID:103286
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