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Reporting Service fails to start and shows DOM_10079 error message in the console
Problem Description

When user enables the Reporting Service using the path Administration Console > Reporting Service > Enable it, the following error is displayed:


DOM_10079: Unable to start service [<Reporting Service>] on any node specified for the service.

In the boot.log file, the following error is displayed:


14:17:18,063 ERROR [MainDeployer] Could not make local copy for file:/home/powercenter/Informatica/9.1.0/tomcat/jboss/server/informatica/conf/jboss-service.xml Permission denied
 at Method)
 at org.jboss.deployment.MainDeployer.makeLocalCopy(
 at org.jboss.deployment.MainDeployer.init(
 at org.jboss.deployment.MainDeployer.deploy(
 at org.jboss.deployment.MainDeployer.deploy(
 at org.jboss.deployment.MainDeployer.deploy(
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(
 at java.lang.reflect.Method.invoke(
 at $Proxy5.deploy(Unknown Source)
 at org.jboss.system.server.ServerImpl.doStart(
 at org.jboss.system.server.ServerImpl.start(
 at org.jboss.Main.boot(
 at org.jboss.Main$


This issue occurs because a previous startup was run using the root user. This created some files owned by root user under $INFA_HOME/tomcat/jboss/server/informatica/tmp/deploy directory.

Starting version 9.6, the Reporting Service's home directory has changed to $INFA_HOME/services/ReportingService and the deployment files can be found under $INFA_HOME/services/ReportingService/jboss/server/informatica/tmp/deploy.

To resolve this issue, change the ownership of the files to PowerCenter installation owner for both the user and the group.
More Information

Do not run startup as root user. It can lead to unexpected behavior.

To see the actual location of the deployment directory from catalina.out's output, look for Server Temp Dir.

Applies To
Product: PowerCenter
Problem Type:
User Type:
Project Phase:
Product Version: PowerCenter
Operating System:
Other Software:

Last Modified Date:5/15/2016 9:18 PMID:141392
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