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Executing workflow from TDM UI does not initiate the workflow execution in TDM 9.5.1
Problem Description

​In Test Data Management (TDM) 9.5.1, plan is created, generated workflow and finally when executing the workflow, the following error is displayed: 

146826_Fig1.jpg
Then while checking the log, c:\TDM951\TDM\serviceability\logs\log.log, you can see the following detailed error message:

[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        com.informatica.ilm.pdmds.offline.load.exception.LoadException: com.informatica.ilm.pdmds.offline.load.exception.LoadException: java.lang.Exception: java.lang.UnsatisfiedLinkError: D:\IServers\1-202249251\9.5\server\bin\JavaLMApi.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskHandler.handle(ETLTaskHandler.java:51)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.LoaderThread.run(LoaderThread.java:68)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        Caused by: com.informatica.ilm.pdmds.offline.load.exception.LoadException: java.lang.Exception: java.lang.UnsatisfiedLinkError: D:\IServers\1-202249251\9.5\server\bin\JavaLMApi.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskExecUtil.getJLMDriver(ETLTaskExecUtil.java:175)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskExecUtil.openETLServerConn(ETLTaskExecUtil.java:216)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskHandler.openConnection(ETLTaskHandler.java:198)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskHandler.handle(ETLTaskHandler.java:40)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         ... 1 more
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        Caused by: java.lang.Exception: java.lang.UnsatisfiedLinkError: D:\IServers\1-202249251\9.5\server\bin\JavaLMApi.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         ... 5 more
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        Caused by: java.lang.UnsatisfiedLinkError: D:\IServers\1-202249251\9.5\server\bin\JavaLMApi.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.ClassLoader$NativeLibrary.load(Native Method)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1803)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1728)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.Runtime.loadLibrary0(Runtime.java:823)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.System.loadLibrary(System.java:1028)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.powercenter.sdk.lm.JLMDriver10.<clinit>(JLMDriver10.java:50)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.Class.forName0(Native Method)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at java.lang.Class.forName(Class.java:169)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.powercenter.sdk.lm.DriverFactory.returnDriver(DriverFactory.java:81)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.powercenter.sdk.lm.DriverFactory.getDriver(DriverFactory.java:163)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         at com.informatica.ilm.pdmds.offline.load.internal.ETLTaskExecUtil.getJLMDriver(ETLTaskExecUtil.java:157)
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                         ... 4 more
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        ---- An internal exception occured when running the job step type LOAD_WORKFLOW ----
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        [OFFLINE_002] An unexpected error LOAD_FAILED occured when running the job.
[2013-02-17 23:25:33.844] INFO  PDMDSScheduler_Worker-2      System.out                                                        
[2013-02-17 23:25:46.110] INFO  http-bio-21005-exec-5        System.out                                                        Logs of Job ID: 7For Modified JobType: LOAD_WORKFLOW

Cause

This issue occurs because of having two different versions of JAVA\bin path added to PATH environmental variable.

Solution

To resolve this issue, make sure you use the appropriate version of JAVA (32 bit or 64 bit) based on the TDM version installed. Check the PATH variable that no other JAVA_HOME/bin path is added other than appropriate one.

More Information
Applies To
Product: Data Archive
Problem Type:
User Type:
Project Phase:
Product Version: Test Data Management 9.5
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:5/15/2013 12:09 AMID:146826
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