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Analyst Service fails to start after applying Informatica 9.5.1 HotFix 2 to Informatica 9.5.1 or 9.5.1 HotFix 1
Problem Description
After applying Informatica 9.5.1 HotFix 2, the Analyst service fails to start if the Human Task Service is enabled and the Human task database contents do not exist.
Checking INFA_HOME/tomcat/logs/as/analyst.log, we see an error similar to the one below:
2013-06-28 12:59:27,219 ERROR [IspIntegrationServlet] [AT_14521] The associated Data Integration Service [AIXDIS] requires upgrade.
2013-06-28 12:59:27,233 ERROR [IspIntegrationServlet] [AT_14515] Error initializing Analyst Service, version [9.5.1 HotFix2], build [1637]
java.lang.Exception: An error occurred while initializing the Analyst Service because the associated services require upgrade.
 at com.informatica.at.services.common.IspIntegrationServlet.setup(IspIntegrationServlet.java:424)
 at com.informatica.at.services.common.IspIntegrationServlet.init(IspIntegrationServlet.java:210)
 at javax.servlet.GenericServlet.init(GenericServlet.java:160)
 at com.informatica.at.services.common.IspIntegrationServlet.init(IspIntegrationServlet.java:201)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1274)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1186)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1081)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5033)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5320)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:977)
 at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1655)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:452)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
 at java.util.concurrent.FutureTask.run(FutureTask.java:149)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
 at java.lang.Thread.run(Thread.java:738)
2013-06-28 12:59:28,162 ERROR [IspIntegrationServlet] [AT_14502] Cannot close connections to the Data Integration Service because of an internal error.
com.informatica.sdk.dtm.LicenseValidationException: [LICENSE_0010] Cannot find the directory [/home/rwhelan/951HF1/services//shared//conf//license/]. Verify that the path for the directory is correct.
 at com.informatica.platform.ldtm.TransformationMachineFactoryImpl.<init>(TransformationMachineFactoryImpl.java:126)
 at com.informatica.sdk.dtm.TransformationMachines.createFactory(TransformationMachines.java:244)
 at com.informatica.sdk.dtm.TransformationMachines.createFactory(TransformationMachines.java:255)
 at com.informatica.sdk.dtm.TransformationMachines.createFactory(TransformationMachines.java:264)
 at com.informatica.services.common.impl.EmbeddedTransformationMachineFactory.<init>(EmbeddedTransformationMachineFactory.java:39)
 at com.informatica.services.common.TransformationMachineFactoryManagerSingleton.getInstance(TransformationMachineFactoryManagerSingleton.java:13)
 at com.informatica.at.services.common.IspIntegrationServlet.doShutdown(IspIntegrationServlet.java:734)
 at com.informatica.at.services.common.IspIntegrationServlet.doShutdown(IspIntegrationServlet.java:729)
 at com.informatica.at.services.common.IspIntegrationServlet.init(IspIntegrationServlet.java:217)
 at javax.servlet.GenericServlet.init(GenericServlet.java:160)
 at com.informatica.at.services.common.IspIntegrationServlet.init(IspIntegrationServlet.java:201)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1274)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1186)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1081)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5033)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5320)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:977)
 at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1655)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:452)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
 at java.util.concurrent.FutureTask.run(FutureTask.java:149)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
 at java.lang.Thread.run(Thread.java:738)
Cause
​This is a bug, which causes the 'upgrade required check' to be triggered incorrectly. CR 350479 has been submitted to address this issue in a future release.
Solution

​To resolve this issue, do either of the following:

  • Create the Human Task database contents via the Administrator Console -> Data Integration Service -> Actions Menu.
    OR
  • If you do not plan to use Human Task, disable the Service via the Administration Console -> Data Integration Service -> Properties -> Modules.
More Information
Applies To
Product: Data Quality
Problem Type:
User Type:
Project Phase:
Product Version: Data Quality 9.5.1
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:7/25/2013 4:29 AMID:151448
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