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"com.siperian.common.SipRuntimeException: SIP-14159: Data access error when trying to process "load relationship versions"" while opening a Hierarchy Flyover in MDM
Problem Description

In Master Data Management (MDM), the following error message occurs when opening the Hierarchy Flyover:

Problem retrieving one hop information

The hierarchy graph opens normally in the HM canvas. 

 

The following error is reported will be logged in the logs:

com.siperian.common.SipRuntimeException: SIP-14159: Data access error when trying to process "load relationship versions". 

​ 

Cause

This is a known issue and MDM-7383 has been submitted to be addressed in a future release.

Solution
This is a known issue and MDM-7383 has been submitted to be addressed in a future release.​

Workaround

For the specific record, soft delete one of the XREFs with PERIOD_START_DATE and PERIOD_END_DATE equal to 31-DEC-9999. 
More Information
Applies To
Product: MDM Multidomain
Problem Type: Configuration; Crash/Hang
User Type: Developer
Project Phase: Configure
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:7/21/2019 7:21 AMID:364528
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