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ERROR: "Windows error 216 occurred while loading the Java VM" while installing Informatica Cloud Secure Agent on Windows OS
Problem Description

The following error is displayed while installing Informatica Cloud Secure Agent on a Windows OS machine.​​:


Windows error 216 occurred while loading the Java VM


Cause
​This issue occurs when you run the Informatica Cloud Secure Agent 64-bit Installer (agent64_install.exe) on a 32-bit OS.
Solution
To resolve this issue, install the Informatica Cloud 64-bit Secure Agent on a Windows 64-bit OS.


Run the following command in cmd prompt (run as Administrator or Elevated Permissions) to find out if the OS Archirecture is 32-bit or 64-bit:


wmic os get osarchitecture



wmic_get_osarchitecture.jpg

 

More Information
Applies To
Product(s): Cloud Data Integration
Product Version(s):
Database:
Operating System(s):
Other Software:

Reference
Attachments
Last Modified Date:2/23/2016 9:18 PMID:468976
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