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Command tasks in TDM generated workflows fail with the error "FrameworkUtils_0005] The encryption key does not exist. Please provide a valid encryption key file."
Problem Description
Command tasks in Test Data Management (TDM) generated workflows fail with the following error:

FrameworkUtils_0005] The encryption key does not exist. Please provide a valid encryption key file.

You can see the following error message when command task is run directly at the OS level:

sh -c "/opt/powercenter/10.1.0/TDM/cache/pln_EMP/pln_CreateStagingTablesForCyclic.sh"
Jun 30, 2017 12:52:32 PM com.informatica.ilm.tdms.recexec.utils.ClasspathUtil addDirToClasspath 
SEVERE: The directory "/opt/powercenter/10.1.0/TDM/utilities/mapgen/thirdpartylib" does not exist! 
Jun 30, 2017 12:52:32 PM com.informatica.ilm.tdms.recexec.ScriptExecutor main 
SEVERE: Unknown error found.Script execution failed! 
com.informatica.frameworks.cryptography.SiteSpecificKeyException: [FrameworkUtils_0005] The encryption key does not exists.Please provide a valid encryption key file. 

Exception in thread "main" com.informatica.frameworks.cryptography.SiteSpecificKeyException: [FrameworkUtils_0005] The encryption key does not exists.Please provide a valid encryption key file. 
Cause
​This error occurs if the OS Profile is enabled at the PowerCenter and OS profile is used to run the TDM generated workflows. Usually, siteKey directory will not have the read access to other OS users. So if you have enabled OS profile, you need to make sure you have provided the read access to siteKey file for the OS user that runs TDM jobs. 
Solution
​Either run the TDM jobs as regular application user or provide the siteKey file access to OS user.
More Information
Applies To
Product: Dynamic Data Masking
Problem Type: Configuration
User Type: Administrator
Project Phase: Configure
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:8/25/2019 10:16 PMID:516101
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