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"PWCHubException: Server Error" while testing a connection in DIH
Problem Description
In Data Integration Hub (DIH), while testing a connection, the following error is displayed in the dx-console.log:

 faultDetail:
        {http://informatica.com/powercenter/ts}error:<code>SERVER_INTERNAL_ERROR</code><message/><webServiceHubName>WSH_DIH</webServiceHubName><requestId>1547189910311.4</requestId>

Server Error
        at o


Error in the web service log:

2019-01-14 13:58:00.000 : INFO : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_667 : SOAP Fault in response for [1547189910311.4] the service [TestConnection10] is: [<?xml version="1.0" encoding="UTF-8"?>
<SE:Envelope xmlns:SE="http://schemas.xmlsoap.org/soap/envelope/"><SE:Body><SE:Fault><faultcode>SE:Server</faultcode><faultstring>Server Error</faultstring><detail><error xmlns="http://informatica.com/powercenter/ts"><code>SERVER_INTERNAL_ERROR</code><message></message><webServiceHubName>WSH_DIH</webServiceHubName><requestId>1547189910311.4</requestId></error></detail></SE:Fault></SE:Body></SE:Envelope>]
2019-01-14 13:57:59.059 : WARNING : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_617 : ***************** Invocation failed for [1547189910311.4] with client IP [10.75.154.7] using service [TestConnection10] with instance id [null]. Sending SOAP fault in response.
2019-01-14 13:57:59.059 : ERROR : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_557 : Service [IS_DIH]: Failed to activate the service workflow with error [Failed to start workflow for [wf_m_DIH_TEST_RDBMSCONNECTION] .].
2019-01-14 13:57:59.059 : ERROR : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_608 : Failed to execute task [Workflow start task. Folder [DIH__SYSTEM_WORKFLOWS], Workflow [wf_m_DIH_TEST_RDBMSCONNECTION]] : [Unable to establish connection with Informatica Server]
2019-01-14 13:57:59.059 : ERROR : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_606 : Failed to connect to LM Server [D_02390834]:[IS_DIH] : [Unable to establish connection with Informatica Server]
2019-01-14 13:57:59.059 : ERROR : (16130 | catalina-exec-4) : (WS | WSH_DIH) : N_02390834 : WSH_514 : Service [IS_DIH]: LMConnector initialization failed with error [Unable to establish connection with Informatica Server].​


Cause
Solution
As the error states, this issue can happen when the web service is not able to communicate with the Integration service.

To resolve this issue, check if the Integration Service is unavailable/disabled. Make the Integration Service in available state and connect again.
More Information
Applies To
Product: Data Integration Hub
Problem Type: Performance
User Type: Administrator
Project Phase: Configure
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:8/24/2019 10:04 PMID:566322
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