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ERROR: "Code:IDS_092,message: Impersonation user does not exist in current organization, requestId:xxxxxxxxxxx" while publishing guides in ICAI
Problem Description
The following error will be seen while during publishing guides in ICAI:

AccesstoAll was not published due to the following error: HTTP method: POST Bad Request Status Code: 400 
{Error:Code:IDS_092,message: Impersonation user does not exist in current organization, requestId:xxxxxxxxxxx
​​
Cause
This issue is seen when one is logged in to ICAI & SFDC at the same time from the same browser. 
Solution
To resolve this issue, do the following:

1. Go to the following link and search for "POD-specific Cloud Application URL".
https://network.informatica.com/onlinehelp/IICS/prod/CAI/en/index.htm#page/cai-aaf-cloud-salesforce-managed-package/Installing_the_Salesforce_Managed_Package.html

podSpecificURL1.png

2. Get your POD specific "POD-specific Cloud Application URL for Salesforce".
For example, if your org belongs to EMW1 then your SFDC URL will be "https://emw1-sfdc-cai.dm-em.informaticacloud.com" which you need to update in the salesforce
3. Go to Salesforce > Guide Setup > Advanced Settings (right-hand top corner) > update the 1st part of the ICAI Host URL with this new value obtained in step 2

Alternatively if one is looking for a quick workaround to resolve this issue then follow the below steps 

1. Logout from the browser. 
2. Delete cache/cookies.
3. Go to Incognito mode of Chrome and then try to Publish the guides.

More Information
Applies To
Product: Cloud Data Integration; Cloud Application Integration
Problem Type: Connectivity; Configuration
User Type: Architect; Administrator; Developer
Project Phase: Onboard; Implement
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:9/15/2020 7:58 AMID:566368
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