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ERROR: "IDR-010219 Found another Server Manager service or daemon with the 'server_manager' instance name." while starting IDR server manager
Problem Description

After cloning the DBSYNC_HOME directory (and all sub directories) and then starting server manager on a new port and instance name, the server manager fails with the following error:

IDR-010219 Found another Server Manager service or daemon with the 'server_manager' instance name.

IDR-010809 The Server Manager failed to start. Error code: [1] INIT_ERROR.

Please see related messages in the Server Manager log for more information.


This issue occurs if the server manager that the clone was made from is not shutdown prior to doing the clone.

To resolve this issue, stop the server manager first and then clone the DBSYNC_HOME directory and all subdirectories.

The reason that the new server manager clone does not start is because the old environment was still running when the clone was made.

When the server manager starts up, it stores the process id (PID) in the SM.db3. When starting the cloned server manager, it sees that there is a PID in the SM.db3, then checks the system and sees that PID is running and does not start up the new instance.
More Information
Applies To
Product: Universal Data Replication
Problem Type: Installation
User Type: Developer
Project Phase: Implement; Configure
Product Version:
Operating System:
Other Software:

Last Modified Date:6/26/2019 11:44 PMID:569365
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