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The "UPDMULTI" utility fails to start in IIR 10.1
Problem Description
UPDMULTI processes failt to restart in Informatica Identity Resolution (IIR): 

updmulti> ErrorLog [2019-02-26 14:00:17.432722   2] updmulti                       > It is now 2019-02-26 14:00:17.432723
updmulti> ErrorLog [2019-02-26 14:00:17.432651   2] updmulti.c   4297 rc          1* ssa_main_local
updmulti> ErrorLog [2019-02-26 14:00:17.432650   2] updmulti.c   4231 rc          1* do_sync
updmulti> ErrorLog [2019-02-26 14:00:17.432649   2] updmulti_process_duty_cycle failed -1
updmulti> ErrorLog [2019-02-26 14:00:17.432648   2] updmulti.c   3796 rc          1* updmulti_process_duty_cycle
updmulti> ErrorLog [2019-02-26 14:00:17.432648   2] updmulti updmulti_reader failed -1
updmulti> Server Log: [2019-02-26 14:00:17.459325  14] ssasrsv                        > It is now 2019-02-26 14:00:17.459330
updmulti> Server Log: [2019-02-26 14:00:17.432242  14] ssasesi.c   17809 rc          1* ssasesi_real_time_async_start
updmulti> Server Log: [2019-02-26 14:00:17.432241  14] ssaxsrt.c    3060 rc          1* ssaxsrt_real_time_async_service
updmulti> Server Log: [2019-02-26 14:00:17.432238  14] ssaxsrt.c    2571 rc          1* ssaxsrt_real_time_async_start
updmulti> Server Log: [2019-02-26 14:00:17.432236  14] ssaupd.c     4475 rc          1* ssaupd_assign_work
updmulti> Server Log: [2019-02-26 14:00:17.432236  14] ssaupd.c     4231 rc          1* ssaupd_assign_job
updmulti> Server Log: [2019-02-26 14:00:17.432233  14] Can not assign new work forced shutdown in progress
    0:0291 MU2075 060000 2019-02-26 14:00:17.463081
updmulti> Error:                                  exit code -1 ​
Cause
Solution
To resolve this issue, apply the patch "IR-1159 - Updmulti unable to restart" on top 10 IIR 10.1. 

To obtain the patch, contract Informatica Global Customer Support (GCS).
More Information
updmulti> ErrorLog: [2019-02-26 14:00:17.238168   2] updmulti                       > It is now 2019-02-26 14:00:17.238170
updmulti> ErrorLog: [2019-02-26 14:00:17.238164   2] updmulti.c   3361 rc          1* updmulti_cb_deque
updmulti> ErrorLog: [2019-02-26 14:00:17.238161   2] Reference not set - Server not inited
updmulti> ErrorLog: [2019-02-26 14:00:17.238160   2] updmulti.c   3361 rc          1* updmulti_cb_deque
updmulti> ErrorLog: [2019-02-26 14:00:17.237788   2] updmulti.c   3544 rc          1* updmulti_reader
updmulti> ErrorLog: [2019-02-26 14:00:17.237787   2] start txn failed
updmulti> ErrorLog: [2019-02-26 14:00:17.237787   2] updmulti.c   3544 rc          1* updmulti_reader
updmulti> ErrorLog: [2019-02-26 14:00:17.237786   2] updmulti.c   2883 rc          1* updmulti_cb_enque
updmulti> ErrorLog: [2019-02-26 14:00:17.237779   2] ids_real_time_async_start failed -1
updmulti> 27723> 2019-02-26 14:00:17.238260 Child: failed during sync rc=-1 lost_server_connection = 0 lost_db_connection = 0 ​
Applies To
Product: Identity Resolution
Problem Type: Product Feature
User Type: Business User
Project Phase: On-boarding
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:5/15/2019 2:34 AMID:572369
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