Skip Ribbon Commands
Skip to main content
Navigate Up
Sign In

Quick Launch

Average Rating:

facebook Twitter
Email
Print Bookmark Alert me when this article is updated

Feedback

ERROR: "com.informatica.cloud.api.adapter.connection.ConnectionFailedException: DIH CONSOLE CONNECTION/..../" when a session fails in Cloud Data Integration which uses CIH connections
Problem Description
The following error is seen when we run any job that uses the Cloud Integration Hub connection:
WRITER_1_*_1> GENERIC_WRITER_5 [2019-04-05 04:57:48.393] [ERROR] Error while initializing the writer : [com.informatica.cloud.api.adapter.connection.ConnectionFailedException: DIH CONSOLE CONNECTION : [https://yyy-cihzzz.informaticacloud.com:443/dih-console/api/v1/catalog/topics_extended] Cloud Integration Hub Console - Unable to connect to the host using the specified URL due to : [%s]Connection reset
 at com.cloud.DIH.adapter.rest.connection.DIHAdapterConnection.testDihConsoleConnection(DIHAdapterConnection.java:88)
 at com.cloud.DIH.adapter.rest.connection.DIHAdapterConnection.connect(DIHAdapterConnection.java:69)
 at com.informatica.cloud.api.adapter.writer.runtime.GenericWriterPartitionDriver.initializeWriter(Unknown Source)
 at com.informatica.cloud.api.adapter.writer.runtime.GenericWriterPartitionDriver.init(Unknown Source)
]

***********
FATAL ERROR : Caught a fatal signal or exception.
***********


***********
FATAL ERROR : Aborting the DTM process due to fatal signal or exception.
***********


***********
FATAL ERROR : Signal Received: SIGSEGV (11)
***********

The same link from the browser with the same user credentials opens fine. But when we use wget from the agent server, it is failing with SSL issue.
 wget https://yyy-cihzzz-us.informaticacloud.com/dih-console/api/v1/catalog/topics_extended
-- https://yyy-cihzzz.informaticacloud.com/dih-console/api/v1/catalog/topics_extended Resolving yyy-cihzzz.informaticacloud.com (yyy-cih.dm-us.informaticacloud.com)... Connecting to yyy-cih.dm-us.informaticacloud.com (yyy-cih.dm-us.informaticacloud.com)|<ipaddress>|:port... connected. Unable to establish SSL connection. 

When we use curl with some proxy setting on the server, it connects.​
Cause
This was because the proxy setting was not configured properly in the IICS console.
Solution
To resolve this issue, do the following:

Go to Administrator > Runtime Environment > System Configuration. Choose service as Data Integration Server. 

Then add the following:

JVMOption2=-Dhttps.useProxy=<true or false>
JVMOption4=-Dhttps.proxyPort=<proxy port number>
JVMOption3=-Dhttps.proxyHost=<proxy host name>

Once the above is done, wait for the Data Integration Server to come up. Once it is up, run the task again.
More Information
Applies To
Product: Cloud B2B
Problem Type: Configuration
User Type: Administrator
Project Phase: Configure
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:5/14/2019 10:50 PMID:573648
People who viewed this also viewed

Feedback

Did this KB document help you?



What can we do to improve this information (2000 or fewer characters)