Skip Ribbon Commands
Skip to main content
Navigate Up
Sign In

Quick Launch

Average Rating:

facebook Twitter
Email
Print Bookmark Alert me when this article is updated

Feedback

Securefileaccess process crashes while disabling DIS service in DQ
Problem Description
In Data Engineering Quality (Data Quality), while disabling DIS configured for OS profiles, Securefileaccess OS process crashes generating a core file.

The core trace is as follows in the beginning, with a list of empty threads at the end:

Core info:

-rwxrwxrwx. 1 root root 78835712 Dec 17 20:06 coredump
coredump: ELF 64-bit LSB core file x86-64, version 1 (SYSV), SVR4-style, from '/opt/informatica102/services/shared/bin/securefileaccess 45559 Write1160624', real uid: 630177, effective uid: 630177, real gid: 630177, effective gid: 630177, execfn: '/opt/informatica102/services/shared/bin/securefileaccess', platform: 'x86_64'
 
Process name used for analyzing the core: securefileaccess
 
securefileaccess is not a Java program. Following is the program info:

Program info :
 
/opt/informatica102/server/bin/securefileaccess: No such file or directory.
Missing separate debuginfo for the main executable file
Try: yum --enablerepo='*debug*' install /usr/lib/debug/.build-id/23/6aa00f582ef393344f65e6335d767b644b5861
[New LWP 11858]
[New LWP 18489]
[New LWP 18523]
[New LWP 18525]
[New LWP 18529]
[New LWP 18522]
[New LWP 18526]
[New LWP 18528]
[New LWP 18527]
Core was generated by `/opt/informatica102/services/shared/bin/securefileaccess 45559 Write1160624'.
Program terminated with signal 11, Segmentation fault.
#0  0x00007fea8e0b8e8f in ?? ()
(gdb) (gdb) (gdb) (gdb) "Threads List :" >> coredump_20181220_073802.trace(gdb)   Id   Target Id         Frame 
  9    LWP 18527         0x00007fea8aebad12 in ?? ()
  8    LWP 18528         0x00007fea8aebad12 in ?? ()
  7    LWP 18526         0x00007fea8aebad12 in ?? ()
  6    LWP 18522         0x00007fea8aeba965 in ?? ()
  5    LWP 18529         0x00007fea8aebad12 in ?? ()
  4    LWP 18525         0x00007fea8aebad12 in ?? ()
  3    LWP 18523         0x00007fea8aeba965 in ?? ()
  2    LWP 18489         0x00007fea8aeba965 in ?? ()
* 1    LWP 11858         0x00007fea8e0b8e8f in ?? ()
(gdb) "Current Thread :" >> coredump_20181220_073802.trace(gdb) #0  0x00007fea8e0b8e8f in ?? ()
Cause
This issue could occur due to the CR BDM-23962 which makes the process crash because the code is missing NULL checking for one of the pointers.
Solution
The fix for this CR is merged with Big Data Quality 10.2.2 SP1 and higher versions.

Also, the following EBFs are available for this issue:
  • EBF-14345: for 12.0 HF1
  • EBF-14568: for 10.2.2
  • EBF-14598: for 12.0
Contact Informatica Global Customer Support (GCS) to get the EBF.
More Information
Applies To
Product: Data Quality
Problem Type: Crash/Hang
User Type: Administrator
Project Phase: Onboard
Product Version:
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:12/3/2019 4:03 AMID:577532
People who viewed this also viewed

Feedback

Did this KB document help you?



What can we do to improve this information (2000 or fewer characters)