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'Import from Microsoft Dynamics CRM' window is not opening while importing 'Microsoft Dynamics CRM' objects in PowerCenter Designer
Problem Description
With the following steps 'Import from Microsoft Dynamics CRM' window is not opening:

Designer > Connect to Repository/Folder > Source Analyzer or Target Designer > Source/Targets > Import from Microsoft Dynamics CRM...
Cause
This issue occurs when the properties.conf file is empty(0 KB):

<Informaticainstallationdirectory>/clients/PowerCenterClient/client/bin/javalib/msdcrm/conf/properties.conf

properties_conf.PNG
Solution
To resolve this issue, do as follows:

  • If proxy is required to connect to 'Microsoft Dynamics CRM' from PowerCenter Designer client, then add the proxy details in the following file:
<Informaticainstallationdirectory>/clients/PowerCenterClient/client/bin/javalib/msdcrm/conf/properties.conf

  • If proxy is not required to connect to 'Microsoft Dynamics CRM' from PowerCenter Designer client, then delete the following file:
<I​nformaticainstallationdirectory>/clients/PowerCenterClient/client/bin/javalib/msdcrm/conf/properties.conf
More Information
Applies To
Product: PowerExchange; PowerCenter
Problem Type: Configuration; Connectivity
User Type: Developer; Administrator
Project Phase: Implement; Configure
Product Version: PowerExchange for Microsoft Dynamics CRM; PowerCenter 10.x
Database:
Operating System:
Other Software:

Reference
Attachments
Last Modified Date:2/12/2020 10:02 PMID:613535
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