Skip Ribbon Commands
Skip to main content
Navigate Up
Sign In

Quick Launch

Average Rating:

facebook Twitter
Print Bookmark Alert me when this article is updated


When "Create/import from XXXXXXXXX" is clicked nothing happens and import wizard will not open in Informatica PowerCenter Designer 10.4
Problem Description
When the user clicks Create/import from XXXXXXXXX to import source/target objects nothing happens and import wizard will not open in Informatica PowerCenter Designer.

This issue occurs with all CCI based connectors like 'Google Big Query', 'Kafka', 'Google Cloud Storage', 'Google Spanner', 'Snowflake', 'Azure DW V3', 'Postgres', 'Tableau V3', 'MSDCRM Sales Odata', etc.
This issue mainly occurs when the following file is missing:


Sometimes it might even happen when different application shipped msvcr100.dll is used.

To check which msvcr100.dll is loaded, use Procmon output collected during the Create/import test.
The missing file msvcr100.dll is part of the 'Microsoft Visual C++ 2010 Redistributable Package (x86)’.

To resolve this issue, install the 'Microsoft Visual C++ 2010 Redistributable Package (x86)’ on the Windows machine where Informatica PowerCenter 10.4 clients are installed.
Search on the internet or Microsoft website to get the 'Microsoft Visual C++ 2010 Redistributable Package (x86)’  installer.

CR OCON-24277 is raised to handle these type of issues with error in future releases of Informatica.
More Information
Applies To
Product: PowerExchange; PowerCenter
Problem Type: Configuration; Connectivity
User Type: Developer
Project Phase: Implement
Product Version: PowerCenter 10.4; PowerExchange for Google Big Query; PowerExchange for Google Cloud Storage; PowerExchange for Google Spanner; PowerExchange for Snowflake; PowerExchange for Microsoft Azure SQL Data Warehouse; PowerExchange for PostgreSQL; PowerExchange for Tableau; PowerExchange for Microsoft Dynamics CRM
Operating System:
Other Software:

Last Modified Date:3/31/2020 4:20 AMID:618612
People who viewed this also viewed


Did this KB document help you?

What can we do to improve this information (2000 or fewer characters)