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How can a primary contact add/update contacts in a project on Informatica Network?

A primary contact is a customer contact who maintains the complete contacts list for their project. This may be, for example, the Project Manager.


The primary contact is the only one who can add/update the contacts. Primary contact will be able to update or administer the project contact list through the Informatica Portal by clicking on the project name after clicking the Access eSupport link.

To add contacts into a project, do the following:

  1. The primary contact needs to login to Network Informatica and go to the eSupport section.
  2. Click on Contacts tab and select New Contact.
  3. Provide in required information like, the first name, last name, email address, time zone, language, and contact number and then save.
Also, the Primary contact can update the existing contacts by clicking on Edit/Delete sub tabs on the same Contacts tab

More Information



Applies To
Product: PowerCenter
Problem Type:
User Type: Administrator
Project Phase:
Product Version:
Operating System:
Other Software: General Inquiry

Last Modified Date: 5/6/2016 8:55 PM ID: 496242
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